Privacy Policy

Effective Date: 10.24.2023
Updated Date: 10.1.2024

Introduction

At TravelByJen.com, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect the following types of personal information:

  • Personal Identification Information: Names, email addresses, payment information, phone numbers.
  • Technical Information: Cookies, IP addresses.

2. How We Collect Information

We collect personal information through:

  • Forms submitted by users on our website.
  • Cookies and similar tracking technologies.
  • IP addresses collected when you interact with our website.

3. How We Use Your Information

We use the collected information for the following purposes:

  • To process and manage bookings.
  • To provide customer support.
  • For marketing purposes.
  • To analyze website usage and improve our services.

4. Usage of Phone Numbers

Phone numbers provided by users will be used strictly for the following purposes:

  • To send directed information regarding bookings and travel updates.
  • For marketing purposes, such as promotions and special offers.

Please note: TravelByJen.com will never sell your phone numbers to third parties.

SMS communication

  • Text Message Opt-Out: If you are receiving text messages from us and wish to stop receiving them, simply respond with either “STOP” or “UNSUBSCRIBE” to the number from which you received the message. Once we receive your message, you will no longer receive further text messages from us.

5. Data Sharing

We may share your information with:

  • Analytics Companies: We use Google Analytics and Meta (Facebook) to understand and improve our website’s performance.
  • Third-Party Booking Engines: Our booking engine is managed by a third party to facilitate travel bookings.

  • No mobile information including Personally Identifiable Information (PII) will be shared with third parties/affiliates for marketing/promotional purposes. This information is never sold, rented, released, or traded to others without prior consent or legal obligation.

  • All other use case categories exclude text messaging originator opt-in data and consent this information will not be shared with any third parties.

6. Data Protection

We implement security measures to protect your personal information, including secure servers and encryption.

7. Cookies

Our website uses cookies to enhance user experience, analyze website traffic, and for advertising purposes. By using our website, you consent to our use of cookies.

8. User Rights

While we strive to protect your data, TravelByJen.com does not grant specific rights regarding access, correction, or deletion of personal information.

9. Contact Us

If you have any privacy-related concerns or questions, please contact us at:
Email: [email protected]

10. Children’s Privacy

Our website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently received personal information from a child under 18, we will delete such information from our records.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Conclusion

Your privacy is important to us, and we are committed to safeguarding your personal information. By using TravelByJen.com, you acknowledge that you have read and understood this Privacy Policy.