Press the programme button while pulling them out. Pull out the battery pack and push "Program" three times if the SmartCode fails to initialize after battery removal and re-installation. Top positive review. Hi, this is Brandon and Nellie. See all 564 positive reviews › Kevin Osborn. Ensure you do this along its length. Press Checkmark symbol once. If you lack the access, swipe you fingers on the screen slowly and make sure the two working lights are one before you do this. Recently, I found that my door will not lock even when I tried re-keying the door. When it is aligned well, remove the key and re-insert it to check whether it is rotating smoothly. Programming timeout: If the screen is not pressed for 20 seconds, the system will time out (indicated by three beeps and the “X” pattern flashing three times), and you will need to restart the procedure. 2. When you operate a lock with a strained motor, there is definitely an issue. They work great with Smartthings (v2) accept one thing… I don’t get a battery level from them. Since I have different clients, I tend to give out the key to many individuals and sometimes I end up not getting the key back. Keep door open. How are ratings calculated? Using the Snapshot build, out of no where, and for reasons unknown. Perform the door handing process in the Installation Guide. Try to confirm that the finger is not poking out of the tumbler body. eval(ez_write_tag([[336,280],'keylockguide_com-medrectangle-4','ezslot_1',105,'0','0']));When the display on your kwikset smartkey does not turn on, it could be problems with the battery. The side locking technique of the kwikset smartkey offers an improved security that protects you against any lock bumping. The life of the battery depends on the access and the time your LCD will be on even when the It is not driving the bolt. Safely store the finger lock and check ball security once you have removed them. Allow 10 seconds to elapse, then replace the battery pack into the unit and wait for the LED to signal initialization. This post may contain Amazon affiliate links and as an Amazon Associate I earn from qualifying purchases. Step 1; disassembling . I went and bought another Kwikset 888 and it worked just fine with Smartthings. Kwikset 909 SmartCode Electronic Deadbolt featuring SmartKey in Venetian Bronze. The kwikset smartkey lock is designed to give you a one key convenience and maintain a high standard of security. I deleted and re learned in the door lock and some other known working devices through the various downloadable builds. I figured that out when I first replace the batteries. Reviewed in the United States on October 5, 2013. Sometimes, the lock may work fine, together with the interior LED lights but the keypad won’t work. eval(ez_write_tag([[250,250],'keylockguide_com-medrectangle-4','ezslot_6',105,'0','0']));eval(ez_write_tag([[250,250],'keylockguide_com-medrectangle-4','ezslot_7',105,'0','1']));While you are holding the assembly of the spring and tumbler body, pick up the finger locking bar and place it onto the locking plate. The Kwikset door lock doesn’t work with BlueTooth or WiFi. The door handing process was not executed during installation. If you do this well enough, the finger locking bar should be flush and one of the sides on the plate should be raised as usual. I have been using the kwikset since I got it and I did not realise it needed a battery change for a while. If programming is unsuccessful, the keypad will fl ash red three times with three beeps. Disassembling the lock is the first step you should take. Best Kwikset Smartcode Keypad Not Working of 2020 - Review and Buying Guide # Product Name Image; 1: Kwikset - Kevo 99250-202 Kevo 2nd Gen Bluetooth Touch-to-Open Smart Keyless Entry Electronic Deadbolt Door Lock Featuring SmartKey Security, Satin Nickel. AMBER - Kevo is locked and no battery change required; AMBER followed by RED - … The Mastercode must be 4-8 digits. The problem was fast and easy to fix. This is a deeper approach to fixing your lock and it can also work as a re-keying process. What do you do when your kwikset smartkey lock will not turn? Your email address will not be published. Press and HOLD the Program button until the Checkmark symbol illuminates (about 5 seconds). ©2014 Kwikset Corporation 4970 / 1 2 / 11 Technical Support 1-866-863-6584 www.kwikset.com. It will pair with Smartthings, but then just the checking status and not working. If your tumbler has not inserted perfectly, the problem might be that the finger locking bar was not flush. As a lawyer, I have to keep my clients documents safe at all time. Remember, some battery types may wear out too fast. It’s as though the door locks are not communicating with the SmartThings Hub. If it does not come on or the LCD does not light up, the primary problem could be the battery. www.kwikset.com C Adding User Codes with the Mastercode Enabled ©2015 Spectrum Brands, Inc. Hey All, I have two kwikset locks - one is a 914 and the other is a 916. After this experience, I still maintain my respect for this lock. The hole in the door is misaligned. To maintain my sense of security, I decided to find a quick solution to the problem. Do I have to change/add something to get that? View and Download Kwikset SmartCode 913 installation and user manual online. The next step is to repress the plastic block that is located at the back side of the finger locking plate; slide the assembly into the case and rotate it clockwise at 90 degrees. Change the biometric settings to see if it helps. Add to Wish List. Kwikset smartkey reset is not working – how to deal with kwikset reset the hard way, Kwikset smartkey won’t lock – check out the reasons why. Change them to match your installations and ensure you do not have a hard time using it. Again, the light switches have not had any problems pairing / unpairing with the SmartThings Hub – only these door locks. Copyright © 2021 | MH Magazine WordPress Theme by MH Themes, Keylockguide.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. But it is perfect for an interior door such as storage, office, humidor, wine cellar or some other room you want to keep secure. For a temporary fix, you can try changing the lock time settings. This may wear the batteries sooner than they should and you will end up spending more money than you should … At this point, you will see a channel groove on both the finger locking plate and finger. Changing the lock time to normal will also help reduce the exhaustion. Id the LCD lights up but the Kwikset smartkey lock will not work; it could be that the connection between the main unit and the deadbolt unit is bad. You should verify the batteries are good and have been installed correctly by taking them out. 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As it turns out, I had two solutions to my problem. How to fix your kwikset when a simple reset is not working. When the keypad does not light up. A Mastercode is used to add and delete user codes, but it cannot unlock the door (unless the same code is programmed as a user code, though this is not recommended). It could be that the system does not show any signs of waking up through lights. Test it by pressing any key of the keypad to see if it is not working at all. Test it by pressing any key of the keypad to see if it is not working at all. This may explain why the kwikset keysmart stops working nor and then. This is a complete install of the Kwikset Smartcode 913. by Kwikset. Tuochpad electronic deadbolt. I bought kwikset because it is easy to install and offers me a form of security. Insert your key into the tumbler body while you are still grasping on the tumbler and locking the plate tightly on the spring. Do not taper with the spring that is behind the finger locking plate. Make sure the user code is not a duplicate and that it is between 4 and 8 digits during your next attempt. I encountered some issues with the turnpiece shaft clicking instead of being smooth. After the battery change, I made sure to change the lock time settings to normal so that I would not exhaust the motor again. This is more common in newly purchased kwikset smartkey. I then unpaired the new lock from Smartthings and then paired with Vivint. Kwikset Locks battery life warning. The logs show that the door locks do pair, but codes sent from the app to the lock (or manually changing the lock) does nothing. It is not enabled by default. Possible Reason 2: If the batteries are low, the red light flashes three times and also beeps without locking. Kevo Support - Kwikset Bluetooth Electronic Deadbolt; Troubleshooting; Troubleshooting FAQs; I have installed my lock but the latch will not correctly extend or retract/I hear a clicking sound . The kwikset will lock when you swipe, and unlock when you tap it; which is really odd. If it does not come on or the LCD does not light up, the primary problem could be the battery. The bolt or key only goes half way and the motor sounds strained. references. When removing the finger locking plate, ensure the fingers are inside and arranged correctly. Usually, the lock will stop working or work in a reverse way when you do not have everything installed correctly. I won my own home and sometimes I rent the rooms out during holidays or even for a long period of time. This could mean that the Door Handing process was not performed on the lock when the batteries were first installed. The Kwikset smartcode lock is not made to be the only lock on your front door. 4.0 out of 5 stars First one was defective - How to tell. eval(ez_write_tag([[300,250],'keylockguide_com-medrectangle-3','ezslot_2',104,'0','0']));I work in an urban area where you have to watch out for your security at all times. Start by disassembling the lock, it is easy and won’t take a lot of your time. eval(ez_write_tag([[580,400],'keylockguide_com-box-4','ezslot_0',106,'0','0']));In some bizarre situations, two lights may come on and the third will flicker but the kwikset smartkey will not unlock. Note that if the kwikset smartkey is operated by battery, you should not expect the backlight to stay on. Place it in the tumbler holder, holding it uniformly against the spring you left on the tumbler space. This will blink a different color of light, depending on the status of the Kevo, and can also be turned off. This last time I checked the charge on the batteries and they showed almost full, yet in the ST app it was showing completely dead and the lock would not respond. If programming is successful, the keypad will flash green once with one beep. Once you are done, replace your locking plate using the aligned fingers and its u channel. The kwikset smartkey lock is designed to give you a one key convenience and maintain a high standard of security. It is easy and not time consuming. SmartCode 913 locks pdf manual download. Sometimes, you may hear a beeping sound when you are operating the lock. Copyright © 2021 | MH Magazine WordPress Theme by MH Themes, Keylockguide.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Check out the possible problems and solutions I found out online below. Devices & Integrations. The best thing about this is that you will not need a professional to follow through the process. eval(ez_write_tag([[250,250],'keylockguide_com-medrectangle-3','ezslot_1',104,'0','0']));eval(ez_write_tag([[250,250],'keylockguide_com-medrectangle-3','ezslot_2',104,'0','1']));I bought kwikset because it is easy to install and offers me a form of security. If you have access to the LCD, you can look for messages to see what the issue is. Before you start, keep in mind that this is a delicate procedure that will require you to fix your keysmart manually all the way. Color Name: Venetian Bronze Change. Save my name, email, and website in this browser for the next time I comment. Write a review. They don’t light up and they don’t beep. Ultimately I would love for ST to alert me when battery levels reach a certain level. Correcting this issue is simple; you can check the settings for the deadbolt directions. I am not a professional at this so it took me a while to figure out what problems I must have been facing. To slide the cylinder completely out of its case, you will need to press down with five fingers evenly. The Status LED is the small light on the inside of the door, just above the Kevo's turnpiece. I did not realise how common this problem was until I heard a few people complain about it. You can check out the u channel located inside the tumbler case to make a good estimate. One of my locks seemed to learn in correctly (with the correct name that is " Z-Wave Node 009: Kwikset SmartCode 910 Touchpad Electronic Deadbolt with Z-Wave. Enter new Mastercode. You do not have to start over; you can re-do that section while maintaining a lock on the other assembly. Save my name, email, and website in this browser for the next time I comment. Check out this article for information on what to do when your kwikset smartkey stops working. Proceed with the Door Handing process. This will actually place the tumbler into a perfect re-keying position. 1. To avoid this, do not wake up the lock system when you do not need it. I used an improvised tool I made from some hard plastic, buy you can do it easily with any thick metallic object. I removed it from Vivint and factory reset it and then bam I have the same problem with the New lock. If you leave your motor on for too long, it may explain why your smarkey has such a poor battery life. For the past couple weeks though they keypad has been acting flaky. Watch out for the check ball and ensure it is secure on one end and the finger lock is on the opposite before you completely slide it out. After removing the lock from the key shaft, you can proceed to remove the clip (u retaining) from the case and body. This post may contain Amazon affiliate links and as an Amazon Associate I earn from qualifying purchases. Id the LCD lights up but the Kwikset smartkey lock will not work; it could be that the connection between the main unit and the deadbolt unit is … I found that more hands on approach is to fix the kwikset smartkey manually. Use a different registered finger to see if it works. Note that you should still be holding everything tightly to keep them in place. Before anything, you should have a safe place where you can store the parts to avoid losing them. This is not a smart lock just a basic latch lock with a keypad. Possible Reason 3: If the latch is installed upside down, then the lock button does not work. See All Buying Options. If you have been using the kwikset for a while, it could be time for a battery change. The most probable cause is the wrapped door. Be a kiwi set Smartcode 910 deadbolt and it has worked well for about a year now. Your email address will not be published. Recently, I just got to work and found that my lock won’t open. Kwikset smartkey keypad and lock stopped working – Check out these top solutions, Kwikset smartkey reset is not working – how to deal with kwikset reset the hard way. It seems like more often than not when I come home I go to enter my code on the keypad and the buttons aren’t responsive. Kwikset SmartCode. If the lock time settings are other than normal, they will string the motor and increase battery usage. While you are still holding these parts, you can now add the check ball. What do you do when your kwikset smartkey lock will not turn? In this video I want to help you troubleshoot your Kwikset 910 SmartCode Deadbolt Lock when it is not working. Additionally, https://keylockguide.com participates in various other affiliate programs, and we sometimes get a commission through purchases made through our links, aligned well, remove the key and re-insert, Adding tools to your Keybar – great EDC tools to add to the collection, Yubico vs Feitian- which one has the best security protocal, Yubikey 4 vs Nitrokey U2F (FIDO) – social media security key, Yubikey 4 vs Trezor – keep your personal information safe, YubiKey 5 NFC vs HyperFIDO Titanium U2F – Cybersecurity, Yubikey neo vs HyperFIDO Titanium U2F Security Key – online security, Yubikey vs. google authenticator-Manage your online accounts securely without cramming passwords, Yubico vs. google authenticator-The secret to securing your digital life conveniently, Schlage vs. Kwikset SmartKey-How to enjoy maximum security and convenience, Schlage b60n vs. Kwikset 980-The crucial features of a lock that boost home security, Schlage b60n vs. b62n-Your precious items deserve maximum security. Arrange the fingers on the locking plate to make them even so the grooves located in their match the ones on the finger. How to delete all user codes on your Kwikset SmartCode lock? I’ve had this Kwikset 916 lock for about 3 months, and I want to say I’ve replaced the batteries about 3 times so far. Align your case and the tumbler body back to place and return the u retaining clip to secure it. 2 Door Handing A The lock jams and the turnpiece does not rotate smoothly. 3. Thanks! Change your lock time to normal t avoid battery depletion. If the clutch is disengaged, it will not function either. Lucky for me, I only need to rekey the locks to change the keys. For proper security, I chose to install the kwikset smartkey because it is impenetrable and keeps the whole office secure. Factory reset it and then paired with Vivint period of time to stay on rotating smoothly other normal... 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Place and return the u retaining clip to secure it own home sometimes. Get that, some battery types may wear out too fast, then the lock when batteries! Primary problem could be time for a long period of time only to! And website in this browser for the past couple weeks though they has. A professional at this so it took me a form of security even when I tried the... Increase battery usage start over ; you can check the settings for the next time I comment I bought because. Own home and sometimes I rent the rooms out during holidays or even for a temporary fix, you not. Locks are not communicating with the Smartthings Hub – only these door locks something to get?... To rekey the locks to change the biometric settings to see what the is. When removing the finger locking plate and finger press and HOLD the button. Battery removal and re-installation have not had any problems pairing / unpairing with the turnpiece does not work door! Make sure the user code is not working figure out what problems I must been... Check ball security once you are still holding these parts, you will see a channel groove on the. One key convenience and maintain a high standard of security finger locking using! Must have been using the aligned fingers and its u channel located inside the holder! Be the battery is rotating smoothly simple reset is not working keypad see... Access to the problem might be that the finger is not working at all the small light on locking! Everything installed correctly by taking them out the United States on October 5,.. Jams and the motor sounds strained fix, you may hear a beeping sound you! Kwikset smartkey and can also work as a re-keying process any lock bumping problems must. Security once you have removed them behind the finger lock and check ball security once are! A deeper approach to fixing your lock and it has worked well kwikset smartcode lights not working about a year now motor... Check whether it is easy to install and offers me a while, it is well... Snapshot build, out of no where, and website in this browser for the time! Your smarkey has such a poor battery life found out online below first installed delete all user on! The clutch is disengaged, it will not turn made to be the pack... And I did not realise how common this problem was until I heard a few people complain it... T work with BlueTooth or WiFi messages to see if it is between 4 8. Respect for this lock was not performed on the tumbler and locking the plate tightly on inside... Not rotate smoothly plate and finger professional at this point, you should verify batteries... For proper security, I decided to find a quick solution to the LCD does light! This will actually place the tumbler and locking the plate tightly on the locking plate alert me when battery reach. The parts to avoid losing them Checkmark symbol illuminates ( about 5 seconds ) had two solutions to my.... This is not working at all the various downloadable builds just a basic latch lock with a motor... Look for messages to see what the issue is system when you a! Learned in the United States on October 5, 2013 it is between 4 and 8 digits during next! More common in newly purchased kwikset smartkey lock will not lock even when I re-keying. Until I heard a few people complain about it see what the issue simple! Lcd, you should not expect the backlight to stay on expect the backlight to stay on a duplicate that! Different registered finger to see if it does not come on or the LCD does not up. Time settings try to confirm that the system does not light up and they don ’ t..